The Multi-Pass EMV Terminal

The Multi-Pass is an EMV cardlock solution designed to accept credit, debit and fleet cards for use in private, public and commerical sites.

Outer Components

1. Display

2. Soft Keys

3. Main Lock

4. Receipt Printer

5. Card Reader

6. Keypad (SPM)

7. Alphanumeric Keyboard

8. Pedestal

Internal Components

1. PC

2. Tibbo

3. Modem

4. Network Switch

5. Pi-Box

6. Main Power Toggle

7. UPS (Battery Backup)

8. Red Board/Jade Board

Outer Component Reference Guide

Display

The Display is the customers' first point of contact when interacting with the Multi-Pass.

Soft Keys

The Soft Keys are mainly used by customers to select menu options after inserting their card. These menu options can include things like selecting a fill limit, selecting the fuel type, selecting chequing or savings, etc... Depending on the type of card used, these options can vary. The soft keys can also be used to enter the diagnostic screen.

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Main Lock

The Main Lock can be unlocked using a unique key supplied to the site manager to open head of the terminal for access to the internal components. The lock for the pedastal and receipt printer can be opened with a separate TPX-88 key.

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Receipt Printer

The receipt printer can be accessed using the same key to open the pedastal. This supplies the site with receipts after a transaction is complete.

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Card Reader

The card reader is where customers insert their card. In the Multi-Pass, both fleet and banking cards can be swiped. Customers using fleet cards will be required to insert and remove the card immediately, whereas banking cards work off chip and pin, which require the customer to insert the card and keep the card inserted until they have moved through all of the prompts.

The card reader will show a green light at the top right corner when it is fully operational. No light on the reader means it is unresponsive to card swipes. A red light on the reader indicates the reader is breached and will have to be replaced.

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Keypad (SPM)

The SPM (Secure Payment Machine) is where customers' enter their pin number for bank cards.

The SPM can breach very easily if tampered with even in the slightest. When working with the SPM, the main power to the terminal must be shut off.

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Alphanumeric Keyboard

This keyboard is specifically designed to be used for fleet transactions. The alphanumeric keyboard allows drivers to not only enter their pin, but enter other driver information using letters and numbers.

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Pedestal

The pedastal encases wiring that is fed underground from another location into the unit. This can include internet cables, power, pump wiring, etc...

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Internal Component Reference Guide

PC

The PC plays an essential role in the functionality of the Multi-Pass. It houses the Sylogist Pump Software which controls all of the pumps.

Geekom/NUC PC

• 3 USB 2.0 Ports (Blue)

• 2 USB-C Ports

• 1 Ethernet Port

• 1 HDMI Port

• 1 Mini Display Port

• 19V Power

• Vast majority of sites are currently utilizing this PC
  
  
  

Fitlet PC

• 2 USB 2.0 Ports (Blue)

• 6 USB 1.0 Ports (Black)

• 2 Ethernet Ports

• 1 Micro SD Slot

• 1 HDMI Port

• 1 Mini Display Port

• 12V Power
  
  

Mini-PC

• 4 USB 2.0 Ports (Blue)

• 2 USB 1.0 Ports (White)

• 6 COM Ports

• 2 Ethernet Ports

• 2 HDMI Ports

• 12V Power
  

If the PC is shut off, all pumps will lose communication, and the screen will say "Please Pay Inside."

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Tibbo

The Tibbo controls the main power to the Multi-Pass. It allows customers to remotely shut power down if needed.

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Modem

The modem supplies internet to the PC which enables transactions to be pushed to our host. It uses Bell as the internet service provider. Transactions will not be pushed to our host if the modem loses connection. Instead, they will be stored locally in the PC.

Microhard Modem (Standard)

• 2 WAN Ports

• 4 LAN Ports

• DIV, GPS, MAIN and WIFI Antenna Ports

• 2 SIM Slots

• 1 USB-A Port
  
  
  

Microhard Modem (Bullet)

• 1 LAN Port

• Main, DIV and GPS Antenna ports

• 1 SIM Slot

• 1 USB-C Port
  
  
  

RedLion Modem

• 5 LAN Ports

• Main and DIV Antenna Ports

• 1 SIM Slot

• 1 RS232 Port
  
  

If the modem loses connection fleet cards will still work but debit/credit will not. Loss of connectivity will also affect the support team and the end-user as they will not longer have access to the pump software.

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Network Switch

The network switch allows for all components inside the Multi-Pass to communicate with each other.

Multi-Pass Main Components Connected to the Network Switch

• Red Board - 192.168.0.11 and up

• Pi-Box - 192.168.0.200/201 and up

• PC - 192.168.0.180

• Modem - 192.168.0.1

• Tibbo - 192.168.0.40 and up
  
  
  

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Pi-Box

The Pi-box is the main pump communication device. Wiring from the pumps go into the Pi-Box, and from there an ethernet cable is run from the Pi-Box into the switch. This allows the software to communicate with the pumps. There are 3 main pump types that can be controlled through the Pi-Box. Wayne, Gilbarco and Kraus. Wayne and Gilbarco use the same Pi-Box. Kraus uses a different one.

Wayne and Gilbarco

• Indicated by the label "CLX Smart D-Box"
• The inside of the Pi-Box has a Gilb/Wayne jumper where you can switch between the two.
  
  
  

Kraus/Bennett

• Indicated by the label "Krs/Ben XD-Box"
• The inside of the Pi-Box has a jumper where you can switch between Kraus and Bennett.
   
  

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Main Power Toggle

If the site does not have a Tibbo device, the only way to shut power down to the Multi-Pass terminal is by flipping this switch off.

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UPS (Battery Backup)

The battery backup is used to provide power to the essential components of the Multi-Pass if there is a power outage. These components include the modem, switch and PC.

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Red Board/Jade Board

The Red Board/Jade board is the brains of the whole system. It supplies the screen with the correct prompts, links directly to the SPM for banking and without it, the Multi-Pass is unable to function.

If the red board/jade board cannot be recovered from the "Please Pay Inside" screen, in most circumstances it will need to be replaced. This is also the case if the red board is in a "boot loop", where the screen continuously goes in circles and never reaches the welcome screen. The red board/jade board is a fragile piece of hardware and requires any technician handling it to be very careful not to damage any of its' components.

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Prox Reader

Some sites use a prox reader for driver/vehicle identification rather than swiping a card. These sites are few and far between. An example is AFD